Payment & Shipping
Orders are processed and dispatched within an estimated 2-3 working days depending on stock availability from your confirmed payment.
Payment steps as below:
1. From your Shopping Cart, please (a) click on Checkout Now, then (b) complete the Customer Information Form, following (c) check the box for the agreement of Exchange and No Refund Policy, Terms and Conditions and last (d) continue on to Payment Method.
2. Click on selected payment and then Complete Order.
SHIPPING
The cost of shipping for your Order will be displayed to you on our Site or we will contact you via email. Orders are processed and dispatched within an estimated 2-3 working days depending on stock availability from your confirmed payment. The delivery shall be made to the shipping address specified in your order.
If delivery of your product is delayed, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.
Bounced Parcels
We'll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the Product. Bounced parcels that are unclaimed after 1 year will be deemed as a-looks' property and no compensation will be offered as sufficient response time has been given.
When You Become the Owner of Your Products
The Product will be your responsibility from the time we deliver the Product to the address you provided us. You own the Product which is the subject of your Order once we have received payment in full for your Order.
WEST MALAYSIA
|
Country of Destination
|
Time Transit
|
<
2kg
|
<
4kg
|
<
6kg
|
<
8kg
|
<
10kg
|
|
Days
|
RM
|
RM
|
RM
|
RM
|
RM
|
|
|
Johor
|
3 | 15 | 19 | 23 | 27 | 31 |
|
Kedah
|
3
|
15 | 19 | 23 | 27 | 31 |
| Kelantan |
3
|
15 | 19 | 23 | 27 | 31 |
| Kuala Lumpur | 3 | 15 | 19 | 23 | 27 | 31 |
| Malacca |
3
|
15 | 19 | 23 | 27 | 31 |
| Negeri Sembilan | 3 | 15 | 19 | 23 | 27 | 31 |
| Pahang | 3 | 15 | 19 | 23 | 27 | 31 |
| Penang | 3 | 15 | 19 | 23 | 27 | 31 |
| Perak | 3 | 15 | 19 | 23 | 27 | 31 |
| Perlis | 3 | 15 | 19 | 23 | 27 | 31 |
| Putrajaya | 3 | 15 | 19 | 23 | 27 | 31 |
| Selangor | 3 | 15 | 19 | 23 | 27 | 31 |
| Terrengganu | 3 | 15 | 19 | 23 | 27 | 31 |
EAST MALAYSIA
|
Country of Destination
|
Time Transit
|
<
2kg
|
<
4kg
|
<
6kg
|
<
8kg
|
<
10kg
|
|
Days
|
RM
|
RM
|
RM
|
RM
|
RM
|
|
|
Labuan
|
5
|
28 | 64 | 96 | 128 | 160 |
|
Sabah
|
5
|
28 | 64 | 96 | 128 | 160 |
| Sarawak |
5
|
28 | 64 | 96 | 128 | 160 |
AMERICA
|
Country of Destination
|
Transit Time
|
≤
1kg
|
≤
2kg
|
≤
3kg
|
≤
4kg
|
Flat
Shipping
|
|
Days
|
USD
|
USD
|
USD
|
USD
|
USD
|
|
|
Brazil
|
5
|
49 | 68 | 86 | 106 | 30 |
|
Chile
|
5
|
49 | 68 | 86 | 106 | 30 |
| Canada |
4
|
31 | 42 | 52 | 63 | 30 |
| Mexico | 4 | 47 | 63 | 79 | 96 | 30 |
| United States |
4
|
31 | 42 | 52 | 63 | 30 |
AFRICA
|
Country of Destination
|
Transit Time
|
≤
1kg
|
≤
2kg
|
≤
3kg
|
≤
4kg
|
Flat
Shipping
|
|
Days
|
USD
|
USD
|
USD
|
USD
|
USD
|
|
|
Egypt
|
5
|
45 | 65 | 85 | 105 | 30 |
|
Liberia
|
5
|
45 | 65 | 85 | 105 | 30 |
| Morocco |
5
|
45 | 65 | 85 | 105 | 30 |
| South Africa | 5 | 45 | 65 | 85 | 105 | 30 |
| Tunisia |
5
|
45 | 65 | 85 | 126 | 30 |
AUSTRALIA
|
Country of Destination
|
Transit Time
|
≤ 1kg
|
≤ 2kg
|
≤ 3kg
|
≤ 4kg
|
Flat
Shipping
|
|
Days
|
USD
|
USD
|
USD
|
USD
|
USD
|
|
| Australia |
4
|
26 | 34 | 41 | 47 | 15 |
| New Zealand |
4
|
26 | 34 | 41 | 47 | 15 |
ASIA, MIDDLE EAST, PACIFIC
|
Country of Destination
|
Transit Time
|
≤ 1kg
|
≤ 2kg
|
≤ 3kg
|
≤ 4kg
|
Flat
Shipping
|
|
Days
|
USD
|
USD
|
USD
|
USD
|
USD
|
|
| Bahrain | 4 | 45 | 65 | 85 | 100 | 45 |
| Brunei | 4 | 25 | 32 | 37 | 42 | 15 |
| China | 5 | 26 | 34 | 41 | 47 | 15 |
| Hong Kong |
4
|
20 | 25 | 30 | 35 | 15 |
| India | 4 | 25 | 32 | 37 | 42 | 15 |
| Indonesia |
3
|
20 | 25 | 30 | 35 | 15 |
| Israel | 4 | 50 | 70 | 90 | 110 | 45 |
| Japan | 5 | 36 | 46 | 55 | 65 | 30 |
| Macao | 4 | 20 | 25 | 30 | 35 | 15 |
| Qatar | 4 | 45 | 65 | 85 | 100 | 45 |
| Saudi Arabia | 5 | 50 | 70 | 90 | 110 | 45 |
| Singapore | 2 | 6 | 8 | 11 | 13 | Free |
| South Korea | 4 | 25 | 32 | 37 | 42 | 15 |
| Taiwan | 4 | 25 | 32 | 37 | 42 | 15 |
| Thailand | 3 | 20 | 25 | 30 | 35 | 15 |
| United Arab Emirates | 4 | 45 | 65 | 85 | 100 | 45 |
EUROPE
|
Country of Destination
|
Transit Time
|
≤ 1kg
|
≤ 2kg
|
≤ 3kg
|
≤ 4kg
|
Flat
Shipping
|
|
Days
|
USD
|
USD
|
USD
|
USD
|
USD
|
|
|
Austria
|
4
|
29 | 38 | 46 | 55 | 30 |
|
Belgium
|
4
|
29 | 38 | 46 | 55 | 30 |
| Bulgaria |
5
|
29 | 38 | 46 | 55 | 30 |
| Croatia | 5 | 30 | 38 | 48 | 58 | 30 |
| Cyprus |
4
|
29 | 38 | 46 | 55 | 30 |
| Czechia |
4
|
29 | 38 | 46 | 55 | 30 |
| Denmark | 4 | 29 | 38 | 46 | 55 | 30 |
| Finland | 4 | 29 | 38 | 46 | 55 | 30 |
| Greece | 4 | 29 | 38 | 46 | 55 | 30 |
| Hungary | 5 | 29 | 38 | 46 | 55 | 30 |
| Iceland | 5 | 29 | 38 | 46 | 55 | 30 |
| Ireland | 4 | 29 | 38 | 46 | 55 | 30 |
| Italy | 3 | 29 | 38 | 46 | 55 | 30 |
| Liechtenstein | 4 | 55 | 73 | 91 | 110 | 30 |
| Luxembourg | 4 | 29 | 38 | 46 | 55 | 30 |
| Netherlands | 4 | 29 | 38 | 46 | 55 | 30 |
| Norway | 4 | 29 | 38 | 46 | 55 | 30 |
| Monaco | 7 | 47 | 63 | 79 | 96 | 30 |
| Poland | 5 | 29 | 38 | 46 | 55 | 30 |
| Portugal | 4 | 29 | 38 | 46 | 55 | 30 |
| Romania | 5 | 29 | 38 | 46 | 55 | 30 |
| Slovakia | 5 | 29 | 38 | 46 | 55 | 30 |
| Spain | 4 | 29 | 38 | 46 | 55 | 30 |
| Sweden | 4 | 29 | 38 | 46 | 55 | 30 |
| Switzerland | 4 | 29 | 38 | 46 | 55 | 30 |
| Turkey | 4 | 29 | 38 | 46 | 55 | 30 |
| France | 4 | 29 | 38 | 46 | 55 | 30 |
| Germany | 4 | 29 | 38 | 46 | 55 | 30 |
| Ukraine | 5 | 30 | 38 | 48 | 58 | 30 |
| United Kingdom | 4 | 29 | 38 | 46 | 55 | 30 |